This Privacy Policy describes how LOCAL SERVICES MARKETING SOLUTIONS SL (“OCTO360”, “we”, “us”, or “our”) collects, uses, and protects personal data through the website https://hub.octo360.agency (the “Website”).
We are committed to protecting your privacy and processing your personal data in a transparent, lawful, and secure manner, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable data protection laws.
1. Data Controller
Data Controller:
LOCAL SERVICES MARKETING SOLUTIONS SL
Registered address: Carrer de Juan de Garay, 48, S-A 2
08027 Barcelona
Spain
Email: info@octo360.agency
Website: https://hub.octo360.agenc
2. Personal Data We Collect
We may collect and process the following categories of personal data:
a) Data you provide directly
- Name and surname
- Company name
- Email address
- Phone number
- Job title
- Any information submitted via contact forms, lead generation forms, bookings, or direct communications
b) Data collected automatically
- IP address
- Browser type and version
- Device information
- Pages visited and interactions
- Referral source
- Cookies and similar tracking technologies
c) Data from third parties
- Marketing platforms (e.g. advertising platforms, CRM tools)
- Publicly available business information
- Lead enrichment tools, where legally permitted
3. Purposes of Processing
We process personal data for the following purposes:
- To respond to inquiries and contact requests
- To provide marketing, consulting, CRM, automation, and digital services
- To generate and manage leads
- To schedule meetings, demos, or consultations
- To manage client and prospect relationships
- To improve website performance and user experience
- To run analytics and performance measurement
- To send marketing communications, where consent is given
- To comply with legal and contractual obligations
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Consent (Art. 6.1.a GDPR)
- Performance of a contract or pre-contractual measures (Art. 6.1.b GDPR)
- Legitimate interest (Art. 6.1.f GDPR), such as business development, marketing optimization, and service improvement
- Legal obligation (Art. 6.1.c GDPR)
You may withdraw your consent at any time.
5. Marketing Communications
If you opt in, we may send you:
- Marketing emails
- Newsletters
- Invitations to events, demos, or webinars
- Information about our services or insights
You can unsubscribe at any time via the link in our emails or by contacting us at info@octo360.agency.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure proper website functionality
- Analyze traffic and performance
- Improve user experience
- Support marketing and advertising activities
You can manage or withdraw cookie consent at any time through our cookie banner or browser settings.
For more details, please refer to our Cookie Policy.
7. Data Sharing and Processors
We may share personal data with trusted third-party processors strictly for operational purposes, including:
- CRM and marketing automation platforms
- Analytics providers
- Advertising platforms
- Cloud hosting and IT service providers
- Booking and scheduling tools
All processors are contractually bound to comply with GDPR and process data only on our instructions.
We do not sell personal data.
8. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Equivalent legal protections
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Criteria used to determine retention include:
- Nature of the data
- Purpose of processing
- Legal and contractual requirements
10. Data Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
However, no system can be guaranteed to be 100% secure.
11. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, contact: info@octo360.agency
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.
We encourage you to review this Policy periodically.
14. Contact
If you have any questions about this Privacy Policy or our data practices, contact us at: